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If I am signed up for paperless communications about my medical insurance, can I still get a physical copy of my ID card?

Yes, you can request a physical medical/prescription ID card from UnitedHealthcare on myuhc.com or you can call a UHC advocate to request one. Your paperless preferences can remain unchanged when requesting a one-time mailing of your ID card.

Requesting a card through myuhc.com

  1. Log in using HealthSafe ID庐 credentials (existing login and password for myuhc.com庐 or the UnitedHealthcare庐 app).
    • If you do not have a HealthSafe ID庐, follow the instructions to register.
  2. Click 鈥淰iew ID Card鈥
  3. Select 鈥淢ail ID Card鈥
  4. Click on 鈥淢ail Card鈥

Note: The app may not yet have the feature to request a one-time ID card (feature release slated for Q1 2024).

Requesting a card by calling an advocate

Call the university's dedicated customer service advocate team with UnitedHealthcare at (844) 634-1237 to request a physical ID card.

Reviewed 2023-11-15