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Chargebacks

What is a chargeback?
  • A chargeback is the return of funds to a customer, forcibly initiated by the issuing bank of the instrument used by a customer to settle a debt.  Specifically, it is the reversal of a prior outbound transfer of funds from a consumer's bank account, line of credit, or credit card.
Are there policies and procedures you can implement that will help to prevent chargebacks?
What do I do if I receive a chargeback notice?

Reviewed 2019-08-05